Action Research hosted Susan Jacobs as a guest speaker as part of our learning lunch series on February 8, 2018. Susan Jacobs is special counsel and founder of the Center for Family Representation (CFR). To learn more about CFR, please visit www.cfrny.org. She has years of experience representing parents and families in child protection proceedings in the New York City Family Court. Action Research appreciated the opportunity to speak with her and learned the history of New York City family court system, the evolution of parent legal representation in New York City, and her experiences representing children and families in child protection cases.